Dec 12, 2021Make Your Message Almost As Vital as AirDo people stop listening before you stop talking? Being quotable is essential to attracting more options into your life. Without it you may be rich, smart, hardworking, and even attractive and good hearted yet you are likely to lose to the person who paints a more compelling picture. To become…3 min read3 min read
Oct 30, 2021Got Expertise? Want A More Lucrative Livelihood, Sharing It With Others?For nine years Jake ran a lively, lucrative downtown wine bar. From movie-themed Nights of Flights wine tastings to cash flow-by-month analysis he knew his business inside out. But he got tired of managing people. He wanted a meaningful change. One that would leverage all that he’d learned. Jake launched…4 min read4 min read
Oct 21, 202117 Tips to Negotiate and Preserve the RelationshipMy early mentor, the legendary decision scientist and author of numerous books, Howard Raiffa once said, “It is often easier to deal with someone who is acting like a jerk who knows what he wants than a seemingly pleasant person who doesn’t.” 1. Anticipate What You Want Out Of A…5 min read5 min read
Sep 27, 2021Build a Community That Becomes the Go-to Place for Your CustomersContrary to that Groucho Marx line, “I wouldn’t join any club that would have me as a member,” smart companies are creating online “clubs” or communities where most anyone want to join and can. Take AARP, for example. Before hitting 50, practically everybody gets a mailed invitation. …4 min read4 min read
Sep 10, 2021What Captures Your Attention Controls Your LifeA few years ago, DisneyWorld executives were wondering what most captured the attention of toddlers and infants at their theme park and hotels in Orlando, Florida. So they hired me and a cultural anthropologist to observe them as they passed by all the costumed cast members, animated creatures, twirling rides…Attention4 min readAttention4 min read
Aug 17, 2021Boost Your Visibility ViaValue With and for Others1. Flourish Holding the Three-Faceted Gem of Sharing Good News Sharing good news generates three nourishing benefits. You boost happiness and inclination towards acting in good will in yourself and in those who see the story, plus you shine in the reflected glow of the story you share. As you…4 min read4 min read
Aug 14, 2021Opportunity Makers: Have Greater Impact, Meaning & Joy with OthersIt’s no longer just what you know or who you know. Instead, it’s who else wants to know you. In this new era where convergence and connectivity are vital, achieving success depends less on persuading or leading others and more on forging mutually beneficial ties that enable you to become…3 min read3 min read
Aug 5, 2021Seven Traits to Emulate to Become a Sought-After AllyApart from honing their top talents, guess what renowned surgeon, authorand public health researcher, Atul Gawande and billionaire founder of Virgin Group, investor and philanthropist, Sir Richard Branson have in common? They have two vital and intertwined traits in this increasingly complex world where we are drowning in information. They’ve…2 min read2 min read
Jul 7, 2021Here’s a true story that illustrates some benefits of connective, positive behaviorsWhen I was a Wall Street Journal journalist, I was sent to cover a football game in Barcelona. Later during the game in the stadium I was startled to see many spectators in the stadium yelling racist insults down at the renowned Brazilian footballer, the flying fullback Dani Alves. …3 min read3 min read
Jul 2, 2021Proven Way to Make Most Any Bad Situation BetterWhen told to tackle the widespread child malnutrition in Vietnam in 1990 as an employee of Save the Children, Jerry and Monique Sternin could easily have become overwhelmed. Plus the country’s foreign minister told them, “You have six months to make a difference.” Instead of looking at the macro problems…3 min read3 min read
